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Furthermore Hall, Little Bardfield
Braintree, Essex CM7 4TX
Freephone UK: 0808 172 4000
International: 0137 181 2970
When a food production site switches to Activate Lubricants, engineers are often concerned about the compatibility of our products with existing stocks from their previous supplier. Despite moving to a much simpler and easier to use system, change always requires a period of familiarisation before becoming second nature.
Here are the two most common questions that engineers ask us:
Are your oils compatible with standard industrial oil?
No-one relishes the thought of dumping existing stocks of food production lubricants when they change supplier, mainly due to cost. The good news is that Activate oils will mix with most standard oils.
BUT… it is essential that all oils are foodgrade to ensure compliance. So, if your existing inventory includes non-foodgrade stock, the only option is to completely drain down and refill.
Are there any oils your Foodcare products don’t mix with?
There are very few standard oils that can't be mixed with Activate lubricants with the main exception of Glycol-based products - these are NOT compatible.
The important thing to remember with regards to compatibility (or any other aspect of our products) is that we don't ever leave you to remember everything all on your own!
When installing Activate systems, we provide on-site training to bring the engineers up to speed with our products and processes. It's not only a question of getting used to colour-coding and updated storage, but also understanding the method of application and why our high-quality products are designed to be used in a certain way.
These ‘Toolbox Talks’ are also offered in an e-training package, Activate Insights, so as to be available 24 /7 for reference or for new team members who may have joined the company after the initial install. Knowledge evaluation in the form of quick, straight-forward Q&A sections are also available, and we recommend engineers complete these at least once a year to keep up to date with the latest product information and compliance issues.
Activate storage units feature an integral, quick-reference application guide (which is also produced as a pocket guide) to ensure correct application every time. And, of course, our helpful customer service team are always on hand to answer questions as and when the need arises, in particular during audits when a little extra support is always handy!
Bespoke and off-the-shelf projects to identify and provide reliability improvement opportunities to current assets.
Fully synthetic foodsafe oils, greases and aerosols, and innovative foodgrade application equipment and storage solutions.
We offer bespoke and off-the-shelf training options to suit different requirements and user preferences.
We are always on hand to answer any queries and provide comprehensive support on all lubrication matters.
“Thank you so much for your help we cruised through the audit nicely thanks to your swift response! I don’t think there is anything we need at the minute but thank you again for the support - times like that show which suppliers truly deliver support and you do!”
“Thanks to you and the whole Activate team for your assistance this year, it has been great working with you.”